Responsible Gaming

Gaming Should Be Fun, Not Financial

At Kiwi Treasure Casino, we believe that gambling should be enjoyed as entertainment only. It is never a reliable way to earn money or solve financial problems. Please gamble responsibly and within your means.

If you find yourself struggling with your gambling habits, help is available. We encourage all players to use the tools and resources we provide.

Age Verification

By accessing Kiwi Treasure Casino, you confirm that you are at least 18 years of age or the legal gambling age in your jurisdiction, whichever is higher. Gambling is strictly prohibited for persons under 18. We take age verification seriously and reserve the right to request proof of age at any time.

Warning Signs of Problem Gambling

Do you recognize any of these warning signs in your own or someone else's gambling behaviour?

• Chasing losses by gambling more to recover money you've lost
• Gambling with money intended for essentials (bills, rent, food)
• Hiding or lying about the amount of time or money spent gambling
• Feeling the need to gamble with increasing amounts of money for the same excitement
• Unsuccessful attempts to reduce or stop gambling
• Neglecting family, work, or other responsibilities due to gambling
• Borrowing money to fund gambling activities
• Experiencing mood changes, irritability, or anxiety when not gambling
• Using gambling as an escape from problems or negative emotions
• Continuing to gamble despite negative consequences

If you've checked any of these boxes, it may be time to seek support.

Self-Help Tools & Limits

Kiwi Treasure Casino provides several responsible gaming tools to help you maintain control:

• Deposit Limits: Set daily, weekly, or monthly limits on the amount you can deposit into your account
• Loss Limits: Set a maximum amount you're willing to lose within a specific timeframe
• Reality Checks: Receive regular reminders about how long you've been playing and how much you've wagered
• Self-Exclusion: Temporarily or permanently exclude yourself from accessing your account if you need a break
• Account Closure: Permanently close your account if you wish to stop gambling

To access these tools, please visit your account settings or contact our customer support team for assistance.

Support Organizations & Resources

If you or someone you know is struggling with problem gambling, help is available. Here are trusted organizations that provide free, confidential support:

New Zealand

• Gambling Helpline (NZ): Free phone support available 24/7 — 0800 654 655
• Problem Gambling Foundation: www.problemgambling.nz — Information, counselling, and support services
• Samaritans NZ: www.samaritans.org.nz — Emotional support and crisis help

International Resources

• GamCare (UK): www.gamcare.org.uk — Support and treatment for problem gambling
• GamStop (UK): www.gamstop.co.uk — National self-exclusion scheme
• Gambling Help Online (Australia): www.gamblinghelponline.org.au
• Responsible Gambling Council (Canada): www.responsiblegambling.org
• National Council on Problem Gambling (USA): www.ncpgambling.org

If You Need Help

You don't have to struggle alone. If you're concerned about your gambling, please reach out to one of the organizations listed above. Counsellors and support workers are trained to help without judgment.

Contact the Gambling Helpline (NZ) on 0800 654 655 to speak with someone today — it's free and confidential.

Remember: asking for help is a sign of strength, not weakness.